1. General Provisions
1.1. This User Agreement (hereinafter the “Agreement”) applies to all visitors and users of the PULS mobile application (hereinafter the “Application” or “PULS”). Visiting the Application, using its materials and functionality, registering in the Application, or otherwise interacting with it confirms the person’s (hereinafter the “User”) acceptance of this Agreement in its entirety, without any exceptions or reservations.
1.2. The Application is intended to provide Users with information, services and other opportunities available through the Application, subject to the terms of this Agreement.
1.3. The Application reserves the right to amend this Agreement at any time without prior notice to Users. Amendments take effect upon their publication in the Application. Users are advised to review this Agreement periodically for updates.
2. User Status
2.1. A person who uses the Application to obtain information, purchase or sell services, or for any other purpose is a User and must comply with the terms of this Agreement.
2.2. Registration may be required to access the Application’s full functionality. During registration, the User undertakes to provide accurate information about themselves, including personal data, and to keep it up to date.
2.3. The User is responsible for maintaining the confidentiality of their registration credentials and for all actions performed under their account.
3. Processing of Personal Data
3.1. The Application processes Users’ personal data in accordance with the Privacy and Personal Data Processing Policy.
3.2. The User consents to the collection, processing, storage and use of their personal data for the purposes specified in the Privacy Policy and this Agreement.
3.3. The Application undertakes to take measures to protect Users’ personal data against unauthorised access, alteration, disclosure or destruction.
4. Intellectual Property
4.1. All materials available in the Application, including text, graphics, software elements, images, logos, trademarks, design elements, software code and other items (hereinafter the “Content”), may constitute intellectual property and be protected by the legislation of the Republic of Kazakhstan and international legal instruments on intellectual property protection.
4.2. Users are prohibited from copying, reproducing, modifying, distributing, publishing or otherwise using the Content without the prior written consent of the rights holder, except where expressly permitted by applicable law.
4.3. Any unauthorised use of the Content may result in civil, administrative or criminal liability under the legislation of the Republic of Kazakhstan.
5. Use of the Application
5.1. Users are granted access to the Application in accordance with the terms of this Agreement.
5.2. The Application must not be used for:
- Distributing unlawful, harmful or offensive content;
- Collecting and processing other users’ personal data without their consent;
- Using automated tools to interact with the Application, including information collection programs;
- Disrupting the operation of the Application, including by placing an excessive load on its infrastructure;
- Performing actions aimed at compromising the security and integrity of the Application.
5.3. The Application reserves the right to suspend or terminate a User’s access to the Application if the User breaches the terms of this Agreement.
6. Liability
6.1. The Application endeavours to ensure that information published on its pages is as accurate and up to date as possible. However, it accepts no liability for any errors, inaccuracies or omissions in the information provided.
6.2. The Application does not guarantee uninterrupted or error-free operation, or the absence of viruses or other harmful components.
6.3. The Application accepts no liability for losses or damage arising from the use of, or inability to use, the Application, even if the Application has been notified of the possibility of such losses.
6.4. The Application does not control third-party websites or resources to which it may provide links and accepts no liability for their content.
7. Information Posted by Users
7.1. The Application enables users to leave reviews and comments and to post and transmit other data (hereinafter “User Content”).
7.2. The User bears full responsibility for the lawfulness and substance of the Content they post in the Application and undertakes not to infringe third-party rights or violate the requirements of the legislation of the Republic of Kazakhstan.
7.3. Posting Content that falls into any of the following categories is prohibited:
- Content that encourages violations of the law or violates the legislation of the Republic of Kazakhstan;
- Content that discloses third parties’ personal data or confidential information without their consent;
- Content containing insults, defamation, threats, violence, pornographic or erotic material, or discrimination on any grounds;
- Content that constitutes spam, falsified information or duplicates existing reviews.
7.4. The Application may remove or edit User Content at its discretion, as well as in response to complaints or violations described in this section.
8. Medical Services
8.1. The Application provides information about healthcare professionals and institutions but does not provide medical services and accepts no liability for their quality or outcomes.
8.2. The Application does not act as a guarantor of the medical services provided and accepts no liability for whether they meet Users’ expectations.
9. Notifications and Communications
9.1. The Application may send Users notifications concerning its operation, as well as advertising messages where provided for by the terms of use.
9.2. The User may opt out of receiving advertising messages by following the instructions in such messages or through the settings or other sections of the Application.
10. Amendments and Additions
10.1. The Application reserves the right to amend, supplement or delete any provisions of this Agreement at any time without prior notice to the User.
10.2. Continued use of the Application after amendments to the Agreement constitutes the User’s acceptance of those amendments.
11. Final Provisions
11.1. This Agreement is governed by the legislation of the Republic of Kazakhstan.
11.2. In the event of disputes relating to the use of the Application, the parties undertake to resolve them through negotiations. If no agreement is reached, the dispute shall be referred to the Specialised Interdistrict Economic Court of Shymkent.
11.3. For any questions relating to this Agreement, the User may contact: info.puls.office@gmail.com.